Shipping Policy

At Golden Collections, we aim to deliver your orders safely and within the estimated delivery period.

Delivery locations: Available delivery countries and areas are shown at checkout.

Delivery times: Estimated delivery is 2-3 business days after order confirmation. Times may vary by destination, and public holidays or unforeseen delays may affect delivery.

Shipping fees: Applicable shipping charges are shown before you complete your order. Free delivery applies only when the stated offer conditions are met.

Delivery details: Please provide an accurate address and contact number. Contact us promptly if any details need to be changed.

Order updates: Tracking details will be shared when available. For a delayed or missing order, contact customer service with your order number.

Damaged or incorrect items: Please contact us promptly if your order arrives damaged or contains an incorrect item. Keep the packaging and provide photos where possible so we can assist you.